Dealing with Arrogant Coworkers
There is nothing worse than working for or with arrogant people. Coworkers with a terrible sense of humor are, in their own way, hilarious. Bosses who suffer from anxiety can be calmed with the right concoction of understanding. Nosey and incessant talkers can be treated with the proper amount of social dexterity. But for arrogant colleagues, there just doesn’t seem to be a satisfying antidote. How, after all, do you deal with people who aren’t able to see beyond their own concerns and "greatness"? Egos are a minefield in the psychological landscape of corporate social interactions.
This article about office interpersonal relationships going wrong elaborates: "The following are the top five root causes of workplace conflict:
1. Warring egos and personality clashes (86%);
2. Poor leadership (73%);
3. Lack of honesty (67%);
4. Stress (64%)
5. Clashing values (59%)
Business environments with heightened workplace conflict experience high turnover costs, increased sick time and absenteeism, unproductive use of valuable time and increased legal costs… If handled effectively, conflict can become a catalyst for positive solutions. Typically, human resources professionals have seen positive resolutions lead to: better problem solving (57%); major innovations (21%); increased motivation (31%); a better understanding of others (77%); and higher work team performance (40%)."
When diffusing employees with abrasive egos, it’s important to distinguish the difference between arrogance and confidence. Here is the basic difference: Arrogant people think they’re better than others; confident people are good with themselves. Arrogance is wielded outwards like a knife; confidence lives inside people like an education. Unfortunately, many interviewers don’t test interviewees for arrogance, and suddenly they’re sitting in the cubicle next to you, yapping on the phone about their overachieving children and ski trips to remote mountains in Colorado (you still can’t figure out how he pays for those). But remember, arrogance comes from insecurity and inner turmoil. So be confident that another’s arrogance has nothing to do with you.
Image courtesy of TheeErin.