Defuse the Blame Game

Thursday, 1 Nov 2012, by

Your boss asks you to get a report from the sales manager, Bob. Bob says that Sue, the purchasing manager, was sup­posed to get him information, but didn’t, so he couldn’t finish the report. You follow up by calling Sue, who says she tried to call Jeff, the accounts payable manager, for in­formation but never got a callback, so she couldn’t get the information to Bob.

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