How to Keep Your Cool During a Crisis
Critical steps to take when your company is in crisis mode.
Any company can experience a crisis or a scandal that compromises its reputation, leaving office personnel wondering how to cope with the problem—and the publicity—while remaining professional and focused on their work.
A company crisis or scandal can be especially difficult if you’re in a visible, front-line position, such as a receptionist, or if you are charged with handling phone calls and public queries.
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