Learn More About Our INSTRUCTORS

Annette Marquis

Annette Marquis has been a partner in TRIAD Consulting, a computer training and consulting firm, since 1995. She has co-authored over 25 books on Microsoft Office, including Mastering Office XP and Mastering Office 2003 for Business Users. Annette is a certified...

Brandi Britton

Brandi Britton is the Los Angeles County Regional Vice President of OfficeTeam. In her role, Brandi oversees operations for the company in Los Angeles, Westwood, Torrance, El Segundo and Cerritos. Prior to joining Robert Half International, OfficeTeam's parent company...

Catrina Simbe

Catrina Simbe is the Regional Vice President of OfficeTeam, overseeing operations in Northern California. Throughout her eight-year tenure at Robert Half International, OfficeTeam's parent company, Catrina has spoken publicly on various topics of relevance to...

Christy Crump

Christy Crump is an administrative professional expert with over 25 years’ experience in high level administrative positions. In addition, Christy owned a training and development company with a client list that included Fortune 500 companies, local and state...

Colleen Rickenbacher

Colleen Rickenbacher is a world-renowned and highly-revered speaker who combines more than thirty years of hospitality industry experience with progressive communication strategies into practical results-oriented educational experiences. She has served on many Boards...

Diane Moore

Diane Moore, author of CareerAbility: Skills Office Professionals Need to Succeed in the 21st Century, has worked in the field of career counseling, adult education and human resources consulting for the past 20 years, specializing in career management and...

Helen Wilkie

Helen Wilkie is a professional keynote speaker, workshop leader, author and consultant, as well as Official Guide for her revolutionary management training program, The Manager's Journey. A graduate of the University of Strathclyde and Jordanhill College of...

James Spellos

James Spellos, CMP, is the President of Meeting U., a company specializing in training in the topics of technology applications and meeting planning. Jim is certified as a Microsoft Office Specialist (MOS). He is a recognized expert in the field of technology for...

Joan Knutson

Joan Knutson, PMP, has earned a reputation as a project management thought-leader. Joan’s experience includes; founding and managing for more than 20 years, Project Mentors, Inc., a successful, multi-million dollar project management training and consulting firm. She...

Julie Perrine

Julie Perrine, CAP-OM, is the founder and CEO of All Things Admin – providing training, mentoring and resources for administrative professionals worldwide. Julie applies her administrative expertise and passion for lifelong learning to serving as an enthusiastic...

Kay Stephan

Kay Stephan, owner and founder of Classic Protocol, Inc., has over 25 years experience as a teacher, business coach and recognized advocate for office professionals. She served as Director of Adjunct Faculty for the University of Akron at Wayne College, retiring from...

Kerul Kassell

A recognized expert in personal management and productivity, Kerul Kassel works with executives, professionals, and business owners to address the important actions and decisions they've been putting off. Kerul is an internationally recognized professional coach,...

Lee Vikre

Through her energetic, enthusiastic and inspiring communication workshops, Lee Vikre has been helping people get the most of their careers for more than 20 years. As a licensed counselor, certified executive coach and VP/Tremendous People for McMurry, Lee has developed...

Lew Bayer

Lew Bayer, co-founder of The Civility Group Inc., has been nationally recognized as Canada’s leading expert on civility in the workplace. Lew is a 6-time published author and national columnist who is regularly called upon for expert editorial commentary in her field....

Lisa Trudel

Lisa Trudel, career consultant and writer, designs and delivers workshops for the Office Workers Career Centre in Toronto, Canada, and assists unemployed and underemployed administrative professionals through career transitions. A former administrative assistant, Lisa...

Louise Fox

Louise Fox, recognized as Canada’s Etiquette Expert is the owner and expert host of the newly launched MannersTV.com an online video etiquette training website. She is also the owner of The Etiquette Ladies,Louise Fox Protocol Solutions and Etiquette Leader, experts in...

Melissa Esquibel

Melissa Esquibel specializes in transforming those confused by technology into empowered users of these powerful software tools. As a Microsoft Certified Trainer (MCT) with more than 25 years in business application technology, Melissa has a unique ability to make...

Morey Stettner

Morey Stettner is a business writer, communication consultant and the author of four popular business books, including Skills for New Managers (McGraw-Hill) and The Manager's Survival Guide. Since 1995, he has written more than 700 articles for...

Nina Spencer

Nina Spencer, a respected and dynamic international keynote speaker and professional development workshop leader, has been informing and inspiring her audiences to reach for the best in themselves for more than 30 years. Author of the popular and respected...

Pamela Jett

Pamela Jett , MS, CSP is a communication skills expert who believes that “Words Matter" when we are looking to achieve results, make an impact and improve effectiveness. With a wide-ranging clientele that includes the high-tech sector, manufacturing, women's groups,...

Pat Heydlauff

Pat Heydlauff, president of Energy Design, helps business professionals streamline and transform their workplaces. Pat's consulting work has helped companies boost employee satisfaction, client retention and bottom line profitability. She also energizes and enhances...

Rhonda Scharf

Rhonda Scharf has worked in the trenches of office administration. She knows the unique stresses, challenges, workload and management issues you face every day. For the last 15 years, Rhonda has specialized in helping administrative professionals to thrive in their...

Shari Peace

Shari Peace is an international speaker, an author and the president of Peace Talks, a Dayton-Ohio based professional speaking firm that assists individuals in supercharging their work performance and achieving outstanding personal happiness. She has delivered...

Susan Leahy

Susan Leahy, MA, is a communication specialist working with individuals and boards to increase personal and professional productivity. Her keynotes and webinars motivate her clients to think differently about meetings, networking and business. She is the co...

Wendalyn Nichols

Wendalyn Nichols, a previous editor of Copyediting and ContentWise newsletters, she was also a teacher of remedial English, ESL, and composition for twelve years before entering publishing. She began as a freelance researcher, writer, and editor,...

William Blackmon

William Blackmon is co-founder and Chief Executive Officer (CEO) for LinkMeIn based in Raleigh, NC. LinkMeIn is a consulting and training company centered on helping companies and individuals leverage the power of Social Media. William started leading LinkMeIn in 2009...