Kay Stephan

Kay Stephan, owner and founder of Classic Protocol, Inc., has over 25 years experience as a teacher, business coach and recognized advocate for office professionals. She served as Director of Adjunct Faculty for the University of Akron at Wayne College, retiring from the university as professor emeritus in 2000. Kay has provided Business Etiquette training to large firms such as AstraZeneca, PriceWaterhouseCoopers, and Cinergy of Cincinnati and universities such as The Ohio State University, Wisconsin University and University of Iowa's MBA Orientation program. She earned a bachelor's degree from Wittenberg University and a master's degree from the University of Akron.