Make Difficult Conversations Easier
Monday, 1 Oct 2012, by
There’s usually at least one person in every office who most people find annoying, controversial or even devious. What’s the best way to change someone’s behavior? Many times, a simple, face-to-face conversation will do the trick.
It’s not easy, but do you really want to be the person who runs to the offender’s boss every time he or she does something wrong? If you escalate the problem without first trying to solve it with the offender, the situation usually becomes worse.
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