Home ›
Regaining Trust After a Gaffe
Saturday, 1 Sep 2012, by
You missed a deadline, upset a client or provided the wrong figures for a presentation. While all you might feel like doing is hiding in the storeroom, owning up to your mistake is critical. Follow these damage-control steps to rebuild trust:
Admit and apologize
A brief statement acknowledging your error and a genuine, face-to-face “I’m sorry” is due to whomever was affected. This action shows that you are taking responsibility and not trying to hide anything or blame others.
The full content of this page is available to paid members only. Join here!
Latest poll
Do you use social media (e.g., Facebook, Twitter, LinkedIn)?


Comments
Post new comment